Dear Friends,

We’re proud of the powerful screening tool we’ve worked with many of you to develop, and excited by the results that our customers are seeing. However, we know that many organizations are still using red flag lists, also known as trigger word lists or critical symptom lists. Those lists are simply not safe for prioritizing calls and we want to help.

We are offering a free limited version of SymptomScreen called SymptomScreen Lite, designed to be safer and more effective than your red flag list. Our goal is to help your sick patients quickly reach the best next step in their healthcare journey. While we certainly hope that some of you will consider the Standard version of SymptomScreen, we believe that SymptomScreen Lite can make a real difference right now.

Cheers to 10 Years!

Features You’ll Love

140+ Symptoms

Red, Yellow, or Green

Multi-Symptom Calls

Customizable

Web-based

Documentation Made Easy

Basic Reporting

SymptomScreen Lite Registration


Plans & Pricing

SymptomScreen
Lite

Consistent call handling. No cost, just better screening.

$0

/year per person

SymptomScreen Lite Registration


Included in Lite:

✓ 140 symptoms matching common red flag lists

✓ Simple questions allow agents to gather data and prioritize calls

✓ No clinical decision making by agents, keeping them within scope

✓ Three simple priorities (red/yellow/green) matching common red flag lists

✓ Ability to add multiple symptoms to a single call so the agent doesn’t have to decide which is the most serious

✓ Customize screening guides plus add your own guides

✓ Simple call note generated for documentation or team communication

✓ Basic reporting

✓ Web-based with no installation or integration required

SymptomScreen
Standard

Upgrade to unlock premium features and advanced options.

As low as

$99

/year per person

Everything in Lite plus:

✓ 136 additional symptoms for a total of 276

✓ Eight customizable priorities for advanced screening

✓ Detailed instructions for agents at each priority level

✓ Pre-screening questions to route stable chronic calls

✓ Post-screening question to confirm caller acceptance

✓ Hide screening guides your agents don’t need (manually or by age)

✓ Spanish questions for bilingual agents and Spanish-speaking callers

✓ Optional integration into Epic, Salesforce, or custom software

✓ Single Sign On options available

✓ Adjust amount of detail in the call note

✓ Advanced reporting

✓ Detailed implementation assistance

✓ 24/7 support

SymptomScreen
Lite

Consistent call handling. No cost, just better screening.

$0

/year per person

SymptomScreen Lite Registration


Included in Lite:

✓ 140 symptoms matching common red flag lists

✓ Simple questions allow agents to gather data and prioritize calls

✓ No clinical decision making by agents, keeping them within scope

✓ Three simple priorities (red/yellow/green) matching common red flag lists

✓ Ability to add multiple symptoms to a single call so the agent doesn’t have to decide which is the most serious

✓ Customize screening guides plus add your own guides

✓ Simple call note generated for documentation or team communication

✓ Basic reporting

✓ Web-based with no installation or integration required

SymptomScreen
Standard

Upgrade to unlock premium features and advanced options.

As low as

$99

/year per person

Everything in Lite plus:

✓ 136 additional symptoms for a total of 276

✓ Eight customizable priorities for advanced screening

✓ Detailed instructions for agents at each priority level

✓ Pre-screening questions to route stable chronic calls

✓ Post-screening question to confirm caller acceptance

✓ Hide screening guides your agents don’t need (manually or by age)

✓ Spanish questions for bilingual agents and Spanish-speaking callers

✓ Optional integration into Epic, Salesforce, or custom software

✓ Single Sign On options available

✓ Adjust amount of detail in the call note

✓ Advanced reporting

✓ Detailed implementation assistance

✓ 24/7 support