Pre-Screening Questions for Chronic ConditionsJuly 31, 2024When patients are experiencing symptoms, their symptoms can be related to an acute or chronic condition. This can be a…
SymptomScreen Quick LinksMarch 2, 2024Do you want to make it easier for your staff to sign in to SymptomScreen, eliminating the need for them…
SSO (Single Sign-On) OptionsFebruary 29, 2024Single Sign-On (commonly referred to as “SSO”) is functionality that allows your agents to open SymptomScreen without having to sign…
SymptomScreen: Spanish Questions for Bilingual AgentsDecember 8, 2023Do you have bilingual Spanish-speaking agents in your call center and Spanish speaking patients? If so, these call center agents…
Using SymptomScreen Logic in Your Chat ServiceOctober 4, 2023Healthcare consumers don’t just expect to contact you by phone, they also want to be able to reach you using…
Embedding SymptomScreen in Your SoftwareOctober 4, 2023Your schedulers or call center agents take a lot of calls during a shift, so they have to be able…